Warranty Policy Overview
JP CHINA TRADE warrants heaters subject to qualifications indicated. We warrant these products for the period set forth below, to be free from defects in workmanship and material, provided such products are installed, operated, and maintained in accordance with JP parking heater specific instructions.
JP Heater warrants the heaters and heater kits against defects in material and workmanship for one (1) year, effective at the time of installation or vehicle registration date for Original Equipment installations (OE). This warranty period may be superseded by a contractual agreement.
Important Notice: Liability shall not be assumed for defects attributable to faulty design or the use of unsuitable materials if use of the design or materials has been specified by the Customer despite prior notice by JP China Trade.
This warranty does not cover:
(a) Faults caused by incorrect installation or maintenance, incorrect voltage or connection, lightning, external damage, accidents, moisture or any conditions beyond our control;
(b) Faults caused by unauthorised repair or other measures carried out or undertaken by any party who is not authorised by us or the manufacturer;
(c) Transport damages;
(d) If the serial number is illegible or missing; or
(e) Costs or inconvenience the product may have caused as a consequence of a defect on the product.
Please ensure that you have your original warranty certificate and a copy of the purchase receipt or this may affect your warranty.